ana.words, in der schlange ausscheren

ana.words, in der schlange ausscheren
14. März 2008 tbz
In Allgemein
For all Who Work With Rude Customers, shame WE can't
actually do this!

An award should go to the Virgin Airlines desk attendant in
Sydney some months ago for being smart and funny, while
making her point, when confronted with a passenger who
probably deserved to fly as cargo.

A crowded Virgin flight was cancelled after Virgin's 767s
had been withdrawn from service. A single attendant was
rebooking a long line of inconvenienced travellers. Suddenly
an angry passenger pushed his way to the desk. He slapped
his ticket down on the counter and said, "I HAVE to be on
this flight and it HAS to be FIRST CLASS".

The attendant replied, "I'm sorry, sir. I'll be happy to try
to help you, but I've got to help these people first, and
I'm sure we'll be able to work something out."

The passenger was unimpressed. He asked loudly, so that the
passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO
I AM?" Without hesitating, the attendant smiled and grabbed
her public address microphone: "May I have your attention
please, may I have your attention please", she began - her
voice heard clearly throughout the terminal. "We have a
passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If
anyone can help him find his identity, please come to Desk
With the folks behind him in line laughing hysterically, the
man glared at the Virgin attendant, gritted his teeth and
said, "F... You!"

Without flinching, she smiled and said, (I love this bit)
"I'm sorry, sir, but you'll have to get in line for that

submitted by the one and only, the unique and famous
zuspätkommer und so: jopres aka butterblume aka stubenrein
aka superman aka tiger

(das hast nun davon)

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