For all Who Work With Rude Customers, shame WE can't actually do this! An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo. A crowded Virgin flight was cancelled after Virgin's 767s had been withdrawn from service. A single attendant was rebooking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it HAS to be FIRST CLASS". The attendant replied, "I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out." The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?" Without hesitating, the attendant smiled and grabbed her public address microphone: "May I have your attention please, may I have your attention please", she began - her voice heard clearly throughout the terminal. "We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14." With the folks behind him in line laughing hysterically, the man glared at the Virgin attendant, gritted his teeth and said, "F... You!" Without flinching, she smiled and said, (I love this bit) "I'm sorry, sir, but you'll have to get in line for that too." submitted by the one and only, the unique and famous zuspätkommer und so: jopres aka butterblume aka stubenrein aka superman aka tiger (das hast nun davon) -- = -- -- = -- -- = -- a n a . w o r d s aus dem hellblauen salon words@ana.ch http://ana.ch/words/ ana.txt seite 444 reicht ana.words weiter! vragen & kommentare & texte, die ihr davon findet, sie seien es wert, dass es die ganze welt erfaehrt, oder mindestens die redaktion, dann mailto:words@ana.ch du willst auch? immer mehr? dann abonnier auch du ana.words: http://ana.ch/txt/444
